Terms & Conditions
Last updated: 2026
1. Acceptance of Terms
By booking or requesting a quote from NT Maintenance, you agree to these terms and conditions. These terms apply to all services we provide, including pressure washing, lawn care, window cleaning, gutter cleaning, and general waste removal.
2. Quotes and Estimates
All quotes provided are estimates based on the information supplied. Final pricing may change if the scope of work differs from what was originally described. We will always confirm any price changes with you before proceeding.
3. Booking and Scheduling
Bookings are confirmed once agreed upon by both parties. We will do our best to accommodate your preferred date and time, but scheduling is subject to availability and weather conditions for outdoor services.
4. Access to Property
You agree to provide safe and reasonable access to the property and work areas on the scheduled date. If we are unable to access the property or complete the work due to access issues, a cancellation or rescheduling fee may apply.
5. Cancellations and Rescheduling
We understand plans change. Please provide at least 24 hours' notice if you need to cancel or reschedule. Cancellations made with less than 24 hours' notice may incur a fee.
6. Payment Terms
Payment is due on completion of the work unless otherwise agreed. We accept bank transfer, cash, and other payment methods as arranged.
7. Liability and Insurance
NT Maintenance is insured for up to $1 million. While we take every care, we are not liable for pre-existing damage, defects, or issues that are not caused by our work. Please inform us of any fragile or sensitive areas before work begins.
8. Satisfaction and Complaints
We stand behind the quality of our work. If you are not satisfied, please contact us within 48 hours of service completion and we will make every reasonable effort to resolve the issue.
9. Changes to These Terms
NT Maintenance may update these terms from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated terms.
10. Contact
For questions about these terms, please contact us at admin@ntmaintenance.co.nz or 09 954 0340.